Privacy Policy

Last updated: November 6, 2025

Welcome to DRAVEN – Ascetik 2 (“Draven”, “we”, “our”, “us”). This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit draven.store (the “Site”) or make a purchase. It is compliant with the General Data Protection Regulation (EU 2016/679 - “GDPR”) and applicable data protection laws.

1. Data Controller

DRAVEN – 
Website: draven.store
E-mail: support@draven.store
(To be updated with company name, legal address, and VAT number if applicable)

2. Personal Data We Collect

• Identity & Contact Data: name, e-mail, phone number, billing and shipping addresses.
• Order Data: purchased products, amounts, payment details (tokenized, never full card numbers), delivery status.
• Technical Data: IP address, session IDs, browser type, and device information.
• Cookies & Analytics: preferences, navigation behavior, aggregated analytics data.
• Customer Support: content of your messages and any attachments provided.

3. Purpose and Legal Basis

• Contract performance (Art. 6(1)(b) GDPR): to process your orders, payments, deliveries, and after-sales services.
• Legitimate interest (Art. 6(1)(f)): to ensure website security, prevent fraud, improve experience, and generate internal statistics.
• Legal obligations (Art. 6(1)(c)): for accounting, tax, and invoicing compliance.
• Consent (Art. 6(1)(a)): for marketing emails/SMS, non-essential cookies, and optional features. You can withdraw consent anytime.

4. Cookies

We use essential cookies for the site to function properly and, with your consent, analytics and marketing cookies. You can manage your preferences through the cookie banner or browser settings.

For details, please see our Cookie Policy.

5. Data Sharing

We only share data with trusted partners when necessary and under data processing agreements:

• Payment providers (e.g., Shopify Payments, PayPal): to process payments securely. Draven never stores full card numbers.
• Shipping partners: to deliver your orders and provide tracking information.
• Hosting & platform services: for e-commerce operations and data storage.
• Analytics & marketing tools: used only with your consent and anonymized where possible.
• Authorities: if required by law or regulation.

6. International Data Transfers

When data is processed outside the EU/EEA, we ensure adequate safeguards such as Standard Contractual Clauses and additional technical measures.

7. Data Retention

• Orders & invoicing: retained for the legal period (usually 10 years).
• Customer accounts: retained while active; deleted upon request or after prolonged inactivity.
• Marketing data: kept until consent is withdrawn or after 24 months of inactivity.
• Technical logs: stored only for necessary security and diagnostic purposes.

8. Your Rights

You have the right to access, rectify, delete, restrict, or object to the processing of your data, and to data portability. To exercise these rights, contact us at:

E-mail: privacy@draven.store
We may verify your identity before responding. You also have the right to file a complaint with your local data protection authority.

9. Security

We use appropriate technical and organizational measures to protect your data, including encryption, access controls, and monitoring. While no system is fully invulnerable, we continuously enhance our security posture.

10. Minors

Our site is not intended for individuals under 16 years old. We do not knowingly collect personal data from minors. If you believe a minor has provided data, please contact us for deletion.

11. Marketing Communications

With your consent, we may send you updates or promotional offers. You can unsubscribe anytime via the link in each message or by contacting us directly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. The updated version will always include the revision date above. Major updates will be communicated separately when relevant.

13. Contact

For any privacy-related questions, please contact:

E-mail: privacy@draven.store
General support: support@draven.store